Shipping & Return
WHAT ARE THE SHIPPING CHARGES?
Ground shipping via DHL are free for all orders over $50.00 placed within the follow Countries:
United States, Europe(Most Countries),Hong Kong China, Canada, Japan, Lebanon, Macao, Singapore, Russia, South Korea, Syria, Australia, New Zealand. If order less than 50usd, will be 15usd shipping fees each order, ship via DHL.
Ground shipping via DHL are free for all orders over $150.00 placed within the follow Countries:
United Arab Emirates,Kuwait,Saudi Arabia,Qatar,Bahrain,Egypt,Israel,Jordan,Libya,Oman,Turkey,Afghanistan.If order less than 150usd, will be 15usd shipping fees each order ,ship via DHL.
Rest of the world are 25usd each order for these countries, ship by DHL.
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Orders are processed Monday through Friday, except major holidays. Orders placed over the weekend will be processed the next business day. Once your order is processed, the shipping time is 2-4 working days . Then you will receive your package.
RETURN POLICY
- All orders in our store are refundable.
- Items must be returned within 30 days after you get it.
- Items must be returned in their original packaging, including hangers, hang tags, dust bags, shoe boxes and gift boxes when applicable.
- Items must not be worn, altered or damaged.
- Please note, we reserve the right to refuse or limit quantities to anyone we believe may be purchasing items for resale. Sales to anyone management believes to be a reseller or bulk purchaser are final, and no exchanges or returns will be granted.
- Pls remember the return fees will be on your end.
RETURN
Pls contact us directly via Email or IG or Facebook for return. All orders in our store we offer 30 days return guaranteen. But the return fees is on your end. Pls contact us follow for return:
Email: davidfeng@soulsfeng.com
Facebook: soulsfeng
IG: soulsfeng